Shipment Policy

Welcome to our Shipment Policy page. Here you will find all the information about how we process, ship, and deliver your orders.

All products on our website come with free shipping

1. Free Shipping & Shipping Costs

We are pleased to offer Free Standard Shipping on all products across our website. There are no hidden fees, and shipping costs will be $0.00 at checkout.

2. Shipping Destinations & Origin

We currently ship to United States and Worldwide.

Please note: All orders are shipped directly from our central warehouse and manufacturing facility in China

3. Order Processing & Cut-off Time

Order Cut-off Time: 6:00 PM (GMT+8). Orders placed after this time will be processed the next business day.
Handling Time: All orders are carefully packed and processed within 2-3 business days (Monday to Friday, excluding holidays) after payment confirmation.

4. Shipping Times (Transit Time)

Since our products are shipped internationally from China, the typical transit time is 10-25 days depending on your specific country and destination.Please note that international shipping times may vary slightly due to customs clearance processes and local postal services.

5. Tracking Your Order

We provide a tracking number for each shipment. Once your order is dispatched, you will receive an email with your tracking details. You can track your order using the tracking number on the carrier's website or at www.17track.net. Shipping carriers are selected automatically to ensure the most efficient route; we cannot accommodate requests for specific carriers.

6. Duties and Taxe

Please be aware that your order may be subject to import duties and taxes (including VAT) once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer.

7. Lost, Delayed, or Damaged Shipments

Lost/Delayed: We actively monitor all shipments. If your package is lost or experiences a significant delay beyond our estimated timeframe, we will take responsibility to resend your order or assist with a refund.
Damaged/Missing Items: Please inspect your order upon arrival. If items are damaged or missing, contact us within 7 days of receipt with photos or supporting information. We will work with you to resolve the issue promptly.

8. Address Accuracy

Please ensure that your shipping address is complete and accurate at checkout. We are not responsible for shipments lost or delayed due to incorrect or incomplete addresses provided by the customer.

9. Contact Us

For any questions or concerns regarding shipping, please contact us at support@skklaser.com